Repairs
Thoughtful diagnosis and lasting repairs for leaks, fixtures, toilets, valves, and everyday plumbing problems.
Clear options. Clean workmanship.Request serviceResidential plumbing • Connecticut
Plumbing service,
held to a higher standard.
Owner-operated plumbing for homeowners who value honest guidance, careful work, and a service experience that feels effortless.
The TideLine promiseOwner on the job.
You work directly with Rafael—from the first call through final testing.
What we do
Expert help for the plumbing system
your home depends on.
Focused residential service, clear recommendations, and workmanship built for long-term peace of mind.
Drains
Careful troubleshooting and professional drain service to get your kitchen, bath, or main line moving again.
The cause addressed—not just the symptom.Request service
Water heaters
Repair, replacement, and honest guidance for gas, electric, and tankless water-heating systems.
Reliable hot water, properly installed.Request service
Sump Pump Service & Installation
Protect your basement with professional sump pump service, replacement, and new installation. Reliable solutions designed to keep water moving safely away from your home.
Dependable protection, properly installed.Request service
Water Treatment
Improve your home’s water with professionally installed filtration, softening, and treatment systems that help reduce sediment, hardness, odors, staining, and other common water concerns.
Better water, tailored to your home.Request serviceStart online
Request plumbing service—on your schedule.
Share a few details, add photos if helpful, and tell us which appointment windows work best. No phone call is needed to get started.
Active flooding or immediate hazard?Shut off the water if it is safe to do so, then call Rafael directly at 860-209-0531.
Rafael did an amazing job in our home! Many things had been done incorrectly by the previous owner, and Rafael’s patience, professionalism, and expertise were invaluable as he worked through each issue. He explained everything thoroughly, making sure we understood what was happening while putting our minds at ease.
He truly goes above and beyond for his customers. He even came out during a heavy rainstorm just to make sure our new sump pump was working properly, which gave us tremendous peace of mind.
He never tried to upsell us, cleaned up meticulously after every job, and was incredibly respectful and considerate while working in our home. It’s clear that he takes great pride in his work, and we couldn’t be happier with the experience. We highly recommend him!”
More reviews
Rafael is amazing! I first met him because I had a complicated plumbing emergency. Since then he has done so much at my home. He is skilled, knowledgeable, fast, honest, and kind.
He solved so many problems at my house and was so good at communicating my choices to me. I trust him completely and am so thrilled to have a great plumber that I can call when needed.
I say great price because his rates are normal, but the quality and speed of work are phenomenal, making the value exceptional. Likewise, the price I paid was a lot because I had my whole house replumbed after some pipes burst, among other problems.”
I was very fortunate to have been recommended Rafael when we were having issues with our sink faucet. We had been searching for a plumber and struggled to find one that showed up to agreed-upon arrival times and respected our schedule. Not only did Rafael demonstrate punctuality and absolute professionalism in his work, but he also paid great attention to detail that we did not think still existed with contractors in this day and age.
We were so happy with his work that we had him coming back to our home in Orange, Connecticut, only to be impressed yet again with a much bigger job, leaving no stone unturned. This time, he worked on our 1950s bathroom with original fixtures. He replaced everything with careful precision and patience. The end result is amazing. I am so grateful for Rafael’s impeccable craftsmanship. I would recommend him to anybody.
Thank you, Rafael!”
RafaelOWNER | MASTER PLUMBER
A better service experience
Your plumber answers the phone—and shows up to do the work.
TideLine is owner-operated. That means consistent quality, direct communication, and real accountability on every visit.
01
Listen first. Your concerns and priorities shape the solution.
02
Explain clearly. Understand your options before work begins.
03
Finish carefully. Clean, test, and leave your home treated with respect.
Ready when you are